We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with the received goods, you can apply for a return service according to the following return policy.
Return Conditions
You can apply for a return after receiving the goods, provided the following basic conditions are met:
The goods are in their original condition, unused or undamaged.
Accessories, packaging, and related accessories are complete.
The goods do not affect resale.
Return Timeframe
Returns are supported within 30 days of signing for the goods.
Refund Instructions
After meeting the return conditions and completing the return inspection, we will process the refund:
Refund Processing Time: Generally, the refund will arrive within 3 days. Actual arrival time may vary slightly depending on the payment channel.
Return Process
Contact customer service to submit a return request.
Obtain return confirmation and address information.
Send the goods back as instructed.
Refund will be arranged after warehouse inspection and approval.
Shipping Costs
If it is not a product quality issue, the return shipping costs are usually borne by the user; if it is a quality issue or the wrong item was sent, we will bear the relevant costs.
Special Note
Due to continuous losses, the merchant has decided to clear out inventory at a loss. During this inventory adjustment period, some items are clearance sale items and may not be eligible for no-reason returns or may be subject to additional conditions. Please refer to the specific order details.
Thank you for your understanding and support.